Stay Connected
Our customer service representatives are available each weekday and will be happy to help you open a new account. Please call (02) 66 425743 between 8:30 a.m. and 4:30 p.m. (Australian Eastern Time).
Your account number (previously called customer ID) is located above your name or the name of your organization on your catalog. It should begin with either the letters PROS for prospect accounts or the first four letters of your last name or the name of your organization.
If you need further help locating your account number, please call us at (02) 66 425743 or (02) 56 211005 or 0402 445 833 during business hours (8:30 a.m. to 4:30 p.m. Australian Eastern Time) or email us at info@positiveaction.org.au anytime.
To login to your account, you must know your account number, see above.
Once you know your account number, click on the Account link in the Navigation bar in the top right corner of your screen. Simply type in your account number in the text field under "Account Login" and press enter, or click on the "Login" button below the text field. That should do it! Please contact us if you have any more questions or problems logging in.
To find out your current balance, please call us at (02) 66 425743 or (02) 56 211005 or 0402 445 833 during business hours (8:30 a.m. to 4:30 p.m. Australian Eastern Time) or email us at info@positiveaction.org.au anytime.
Our catalog and website prices generally represent a $2.00 discount off suggested retail pricing. Save an additional $2.00 on print PreK–12 academic Student Manuals when ordering five or more. Individual prices subject to change without notice.
To keep assignments and testing material confidential for our teachers, we personally review each digital order prior to processing. This usually takes one business day. Download instructions are sent via email once the order has been processed. Once you receive download instructions, please allow up to two business days for your download links to become active. During this time, your credit card is processed and your invoice is created, after which you will be able to download your files.
